We provide support in English, with German, French, Italian, Dutch, and Spanish available on request.

Yes. Our teams can operate around the clock to meet your business needs.

Yes. Our developers deliver tailored software, web and app development, and technical solutions built for your business requirements.

We handle data entry, order management, billing, returns, and virtual assistance for scheduling and administrative tasks.

We comply fully with GDPR and international data protection standards, keeping all client and customer data secure and confidential.

We follow strict quality assurance processes, continuously train our teams, and monitor performance to ensure consistent, high-quality service.

Yes. You can track call metrics, response times, and overall productivity. For calling operations, we recommend the Five9 system, fully compatible with our monitoring tools.

We offer flexible solutions, including hourly rates for short-term projects and monthly retainers for ongoing support. Contact us for details.

Minimum team size is 5 employees. Small teams can be onboarded in 7–10 days; larger teams of 10–15 within 14–21 days.

Yes. We offer product/service training, “train-the-trainer” programs, and manage PTO, benefits, and sick leave, so clients can focus on their business.